Return and Refund Policy

Silver Shore Studio

Last Updated: 03/20/2026

Thank you for supporting our handmade soaps. Each bar is carefully crafted in small batches, and due to the nature of personal care products, we have specific return guidelines.

For hygiene and safety reasons:

• We do NOT accept returns on used or opened soaps.
• Returns are only accepted if the item is:
  • Unused
  • Unopened
  • In original packaging
  • Requested within 7 days of delivery
     

To request a return, please contact us at:
silvershorephotography@gmail.com

If your order arrives damaged or incorrect, we will make it right.

Please email us within 48 hours of delivery with:

• Your order number
• A photo of the item(s)
• A brief description of the issue
   

We will offer:

• A replacement, or
• Credits you can use at the store for the next purchase.
   

• Once approved, refund credits will be issued to your original payment method within 5–10 business days
• Original shipping fees are non-refundable, unless the error is on our side
   

Due to the nature of our products, we do not offer exchanges unless the item is defective or damaged.

Our soaps are made with natural ingredients such as essential oils, shea butter, and botanicals.

• Please review ingredient lists carefully before purchase 
• We are not responsible for allergic reactions or skin sensitivities
   

If you have any questions, feel free to reach out:
silvershorephotography@gmail.com
https://silvershorephotography.com/shop

Because each soap is handmade with care, slight variations in color, shape, and design are part of their unique beauty.